Get answers to common questions.
safety of bounce houses
bounce houses are safe if they're operated correctly. They should be secured with an 18 inch stake at a 45-degree angle, pushing as far into the ground as possible.
Will the bounce house damage my lawn?
A: A one day rental of a bounce house will not damage the grass. DO NOT cut your grass a minimum of 2 days before your event. You may be responsible for a cleaning fee if freshly cut grass clippings get in/on the unit.
Do I need to prepare anything for the bounce house?
Yes. You will need to clear all debris from the area including any sharp objects, toys,lawn furniture, sticks, large rocks, hoses, sprinklers, lawn decorations and pet feces. Please do not cut grass at least 2 days prior to bounce house delivery. The area should be sufficient enough to fit the bounce house, including overhead space. Our bounce houses are at least 15 feet tall. An additional 5 feet of space around the bounce house with an additional 10 feet of space in front of the house should be available to give users enough room to enter the unit.
What am I responsible for?
An adult, or "Operator," is responsible to supervise the bounce house when it is being used. The renter is responsible for the safety of all the users and care of the bounce house. The renter will receive and sign a safety checklist upon delivery.
Are bounce houses safe?
Bounce houses cannot be setup if there are high winds or rain. We will call you to cancel if we think the weather is not looking to be suitable to setup the bounce house for your party. You will be given instructions on what to do if the weather changes during your party.
I am having a party at a location other than my yard, can you set up bounce houses in parks?
Yes, we can setup our bounce houses at a location other than your own property, but YOU are responsible for obtaining any permits or paying additional fees required. The rental of a power generator may be required to provide electricity if a 110VAC outlet is not available. We can provide you with a generator for an additional fee per day plus fuel.
Can I have the bounce house setup on a driveway?
Yes, but we cannot setup the bounce house on a dirt surface, gravel, mulch or sand.
How long does it take you to setup the bounce house?
It will take approximately 15 to 30 minutes to setup a bounce house if the area has been properly prepared and free of debris. Setup time includes reviewing safety procedures with the Operator. We will leave a signed copy of the safety procedures agreement with you.
How far in advance do I need to schedule my bounce house party?
We recommend you schedule your bounce house rental as soon as you know your event date and time. Our houses are very popular, so it is good to book early to ensure the bounce house you want is available for your party day.
Do you clean your bounce houses?
Yes. Each bounce house is fully cleaned and disinfected after each rental. If the bounce house has not been used recently, we will wipe down the unit when setting it up to ensure it is clean for the users.
What kind of power is required?
Our bounce houses plug into a standard 110v household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the bounce house should be no more than 50ft from that outlet. If you would like to set up a bounce house at a park or place without an electrical outlet within 50ft, let us know and we can arrange to use a generator for an additional charge
What are the bounce house rules?
Adult supervision is required at all times. * No shoes, eyeglasses, food, gum, candy, or drinks. * No climbing on the walls or netting. * No flipping, somersaults, wrestling, or fighting. * No SILLY STRING! * Allow only the same size kids to bounce at a time.
What about tipping the drivers?
Your delivery drivers are responsible for the physical labor of setting up the jump house and cleaning it, as well as reviewing rules and safety with you. If you feel the driver did an excellent job of preparing the jump house for your event, a small tip of $5-$10 is appreciated by them.